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Adult Protective Services

Adult Protective Services

Ford County Public Health Department investigates suspected emotional, financial exploitation, physical abuse and neglect to an individual 60 years of age or older. 

To report suspected abuse, financial exploitation or neglect of an older person or a person with disabilities age 18-59 call the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409, 1-888-206-1327 (TTY).

For residents who live in nursing facilities, call the Illinois Department of Public Health's Nursing Home Complaint Hotline: 1-800-252-4343.

For residents who live in Supportive Living Facilities (SLFs), call the Illinois Department of Healthcare and Family Services' SLF Complaint Hotline: 1-800-226-0768.

The reporter should be prepared to answer the following questions to the best of their ability...

  • The alleged victim's name, address, telephone number, sex, age and general condition;
  • The alleged abuser's name, sex, age, relationship to victim and condition;
  • The circumstances which lead the reporter to believe that the older person is being abused, neglected or financially exploited, with as much specificity as possible;
  • Whether the alleged victim is in immediate danger, the best time to contact the person, if he or she knows of the report, and if there is any danger to the worker going out to investigate;
  • Whether the reporter believes the client could make a report themselves;
  • The name, telephone number and profession of the reporter;
  • The names of others with information about the situation;
  • If the reporter is willing to be contacted again; and,
  • Any other relevant information.
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